Acute Hospital Care

Daylesford and Creswick Acute Hospitals care for both medical and surgical admissions across a large variety of illnesses, injuries and conditions.

Depending on a patient’s requirements, we utilise a person-centred approach with a collaboration of professionals,   including Visiting Medical Officers (VMOs), Dieticians,    Enrolled and Registered Nurses, Physiotherapists, Speech Pathologists, Occupational Therapists, and Transition Care Program (TCP)/Case Managers.

This multidisciplinary approach ensures identification of any needs throughout a patient’s stay, as well as identifying any needs the patient may have to assist staying safe and healthy after leaving hospital.

Surgical Services

Hepburn Health Service has one fully functioning operating suite at Daylesford Hospital. Visiting specialists and anaesthetists conduct weekly elective operating lists, allowing Hepburn Shire residents to have surgery close to home, thereby avoiding the need to travel to regional and metropolitan hospitals. General surgery scope of practice at Hepburn Health Service includes, but is not limited to, colonoscopy, gastroscopy, hernia repairs, carpal tunnel repairs and excision of lesion.


Daylesford dialysis is a rural satellite unit of the Royal Melbourne with the ability to treat up to three patients at any one time with a maximum of six patients daily. Hours and days of operation vary depending on workload, with scope to increase if required, although generally are three days per week on Monday, Wednesday and Friday. The unit is regularly running from 7am-7pm on those days to accommodate patient demand.

Patients admitted into Daylesford Dialysis Unit are managed by specialist trained dialysis staff who welcome, admit,   orientate and treat patients within the unit. Staff on the acute ward assist the dialysis nurse in this process when required. This is done under supervision of the specialists at the Northwest Dialysis Service.

Post-Acute Care

The Post-Acute Care Program at Daylesford Hospital provides additional support via community-based services to assist people on discharge following a public hospital admission, urgent care presentation, or as an interim support measure prior to the commencement of longer term care. The program aims to prevent hospital readmission.

The services PAC can provide will depend on a thorough risk screen/assessment which is carried out as an inpatient and is tailored to fit the patient’s needs. This includes:

  • Explanation of program to all patients or carers
  • Obtaining consent prior to service commencement
  • Determination of services required
  • Creation of a program tailored to requirements
  • Review of the program whilst in place and consideration of how the patient will manage once the service is completed.


People who are referred to the PAC program are contacted regularly by the PAC Co-ordinator to monitor if the services they are receiving are beneficial and progressing well. The program runs for a period of four weeks, whereby the     individual will receive most of these services free, and may include any combination of the following common services:

  • District Nurse visits
  • Personal Hygiene assistance
  • Home care assistance
  • Shopping assistance
  • Carer respite
  • Setup of personal safety alarms (subsidised or at cost)
  • Meals on Wheels (cost to client)
  • Physiotherapy

Urgent Care Services

Hepburn Health provides a 24/7 Urgent Care Centre at Daylesford Hospital for the treatment of non-life-threatening medical conditions. Treatment is provided under a nurse-led model of care. If you present at the Urgent Care Centre you will be assessed by the nurse-on-duty who may then contact a doctor for advice and treatment.

Your Symptoms

• Severe bleeding / large open wounds
• Chest pains or severe heart palpitations
• Stroke – facial droop, arm weakness, speech difficulties
• Significant breathing difficulty
• Serious burns
• Snake bite
• Extreme pain
• Possible fractures
• Head injuries


Visiting Urgent Care

• On arrival you will be assessed by the nurse-on-duty.

• No Doctor is located onsite, however, the on-call doctor may be contacted for advice.

• If the on-call doctor is required to attend you will be charged privately by Springs Medical Centre

• If required you may be transferred by ambulance to another appropriate hospital Ambulance charges may apply. (Ambulance cover is recommended)

Urgent Care services in Hepburn Shire are provided to you via a coordinated approach between:
Springs Medical

Springs Medical Centre
P: (03) 53481 2227


Ballarat Health 
P: (03) 5320 4000


Ambulance Victoria
P: 1800 648484
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Hepburn Health
P: (03) 5321 6555


Nurse On-Call
P: 1800 022222